mjili77 Privacy Policy

1. Introduction

mjili77 ("we," "us," or "our") operates an online casino and gaming platform accessible at mjili77.net, primarily serving players based in the Philippines. We are committed to protecting the privacy and personal data of every individual who interacts with our platform, whether as a registered player, a visitor to our website, or a user of our mobile application.

This Privacy Policy has been prepared in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations ("IRR"), as administered by the National Privacy Commission ("NPC"). It also reflects our obligations under applicable PAGCOR regulations regarding player data management and anti-money laundering requirements.

This policy describes: the categories of personal data we collect; the purposes for which we process that data; the legal bases for our processing activities; how long we retain your data; who we share it with; and the rights you have as a data subject under Philippine law. We encourage you to read this policy in full alongside our Terms and Conditions.

2. Personal Data We Collect

mjili77 collects the following categories of personal data from players and platform users:

2.1 Identity & Contact Information

• Full legal name as it appears on your government-issued identification.
• Date of birth (used to verify that you meet the 21+ age requirement).
• Nationality and country of residence.
• Valid email address and Philippine mobile number.
• Residential address, including barangay, city or municipality, province, and postal code.

2.2 Identity Verification Documents

• Copies of government-issued photo identification (e.g., Philippine passport, driver's license, SSS/UMID card, PhilSys National ID, PRC ID, or Voter's ID).
• Proof of address documents (e.g., utility bills, bank statements, or barangay certificates issued within the last three months).
• Selfie photographs taken for liveness verification purposes.

2.3 Financial Information

• GCash or PayMaya/Maya account details (mobile number associated with the e-wallet).
• Philippine bank account details (bank name, account name, account number) for withdrawal processing.
• Debit card details where applicable (card number, expiry date — stored in tokenized form only).
• Transaction history, including deposit amounts, withdrawal amounts, dates, and payment method references.

2.4 Gaming Activity Data

• Game session logs, including games played, bet amounts, win/loss records, and session duration.
• Bonus and promotion usage history.
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status).

2.5 Technical & Usage Data

• IP address and approximate geolocation data.
• Device type, operating system, browser type and version.
• Pages visited, features used, and time spent on the platform.
• Cookies and similar tracking technologies (see Section 7).
• Login timestamps and session identifiers.

2.6 Communications Data

• Records of your communications with mjili77 customer support, including live chat transcripts, email correspondence, and support ticket history.
• Survey responses and feedback you voluntarily provide.

3. How We Collect Your Data

mjili77 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access and use the platform, through cookies, server logs, and analytics tools.
• Third-party sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance service providers; payment verification data from payment processors such as GCash and PayMaya.
• Regulatory sources: Self-exclusion status information from PAGCOR or other recognized gambling regulatory authorities where applicable.

4. How We Use Your Personal Data

mjili77 processes your personal data for the following purposes:

• Account creation and management: To register your account, verify your identity, and maintain your player profile on the mjili77 platform.
• Age verification: To confirm that you are at least 21 years of age, as required by Philippine law and PAGCOR regulations.
• Service delivery: To provide access to games, process deposits and withdrawals, and deliver the full range of mjili77 platform features.
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Legal and regulatory compliance: To comply with our obligations under the DPA, PAGCOR regulations, Anti-Money Laundering Act (AMLA), and other applicable Philippine laws.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other security threats.
• Responsible gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Marketing and promotions: To send you information about mjili77 promotions, bonuses, and new features, where you have consented to receive such communications or where we have a legitimate interest in doing so.
• Platform improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the mjili77 platform.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, mjili77 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your account and deliver gaming services.
• Legal obligation: Processing required to comply with applicable laws, including KYC/AML obligations, PAGCOR reporting requirements, and tax regulations.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your data protection rights.
• Consent: Processing for direct marketing communications and non-essential cookies, where you have given us your explicit consent. You may withdraw your consent at any time by contacting our support team or updating your communication preferences in your account settings.

6. Sharing Your Personal Data

mjili77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

6.1 Service Providers

We engage trusted third-party service providers to assist in operating the mjili77 platform. These include KYC and identity verification providers, payment processors (such as GCash and PayMaya), cloud hosting and infrastructure providers, customer support software providers, and analytics service providers. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

6.2 Game Software Providers

Certain game providers who supply games available on the mjili77 platform may receive limited technical data (such as player session identifiers) necessary to deliver their games. These providers are licensed and regulated and are bound by their own data protection obligations.

6.3 Regulatory and Law Enforcement Authorities

mjili77 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, or other government authorities where required by law, court order, or regulatory directive. We will notify you of such disclosures where we are legally permitted to do so.

6.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of mjili77's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and ensure that your data continues to be protected in accordance with this Privacy Policy.

7. Cookies & Tracking Technologies

mjili77 uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and support security functions. A cookie is a small text file placed on your device when you visit a website. We use the following types of cookies:

• Strictly necessary cookies: Essential for the platform to function correctly. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without affecting platform functionality.
• Functional cookies: Used to remember your preferences, such as your preferred language, display settings, and responsible gaming tool configurations.
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the mjili77 platform, helping us identify areas for improvement. These are only placed with your consent.
• Security cookies: Used to detect and prevent fraudulent activity, bot traffic, and unauthorized access attempts.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the mjili77 platform. For more information on managing cookies, refer to your browser's help documentation.

8. Data Retention

mjili77 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR requirements and AMLA obligations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act and its implementing regulations.
• Gaming activity logs: Retained for a minimum of three (3) years from the date of each session, for dispute resolution and regulatory audit purposes.
• Customer support communications: Retained for two (2) years from the date of the last interaction, unless a longer retention period is required for ongoing dispute resolution.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of your consent history.
• Technical and usage data: Retained for up to thirteen (13) months from collection, after which it is aggregated or anonymized.

When personal data is no longer required, mjili77 will securely delete or anonymize it in accordance with our data disposal procedures.

9. Data Security

mjili77 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the mjili77 platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls ensuring that only authorized personnel can access personal data, on a strict need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning of our platform infrastructure.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Staff training on data protection obligations and security best practices.
• Incident response procedures for detecting, containing, and reporting data security incidents.

While mjili77 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorized access to your account.

10. Your Data Subject Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by mjili77:

To exercise any of the above rights, please contact our Data Protection Officer using the contact details provided in Section 15 of this policy. We will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.

Please note that certain rights are subject to limitations where processing is required for compliance with legal obligations, the exercise of legal claims, or the performance of a task carried out in the public interest.

11. Children's Privacy

The mjili77 platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child has registered on the mjili77 platform or provided us with personal data, please contact our support team immediately so that we can take appropriate action.

12. Third-Party Links

The mjili77 platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies solely to the mjili77 platform and does not cover the data practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party services you access through or in connection with the mjili77 platform.

mjili77 is not responsible for the privacy practices, content, or security of any third-party websites or services, and the inclusion of a link does not imply endorsement by mjili77.

13. International Data Transfers

Some of mjili77's service providers and technology partners may be located outside the Philippines. Where personal data is transferred to recipients in other countries, mjili77 ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses that meet the standards required by the National Privacy Commission.

By using the mjili77 platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described above.

14. Changes to This Privacy Policy

mjili77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players via email or through a prominent notice on the mjili77 platform prior to the changes taking effect.

The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. Your continued use of the mjili77 platform following the posting of any changes constitutes your acceptance of the revised policy.

15. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way mjili77 handles your personal data, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing mjili77's compliance with the Data Privacy Act of 2012 and this Privacy Policy.

You may reach our Data Protection Officer by email at:

[email protected]

For general customer support inquiries unrelated to data privacy, please contact our support team at:

[email protected]

We aim to acknowledge all data privacy inquiries within three (3) business days and to provide a full response within fifteen (15) business days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.